Q. Where is PiCO Home developed and manufactured?
A. PiCO Home is designed and produced in Seoul, Republic of Korea.
Q. Can I use PiCO Home without a PiCO Home device?
A. Yes. With the mobile app alone, you can still check the outdoor air quality, weather information, weather forecasts, and other environmental information.
Q. Why are the PM 2.5/10 levels monitored by PiCO Home different from other internet service providers?
A. PiCO Home measures the specific real-time air quality of the user’s actual location rather than the combined average. So, the levels may differ from the data provided by governmental institutions or companies in many countries.
Q. What’s the sensor’s approximate lifespan and should it be replaced periodically?
A. As long as PiCO Home is not exposed to extreme conditions, the sensor’s performance can last up to 5 years. Therefore, it’s not necessary to replace the sensors periodically within the product’s lifespan.
Q. Does PiCO Home require an external power supply to operate?
A. Yes. PiCO Home does not have an internal battery, so it needs to be plugged onto a smartphone, an external battery, or via a USB-C cable.
Q. How often is the PiCO Home mobile app upgraded?
A. The PiCO Home mobile app is upgraded continuously in order to maintain accuracy and enhance the user experience and usability.
Q. Can I use the information from PiCO Home to interpret in a medical way?
A. No. the PiCO Home App and Alexa offer air quality information and recommendations, but it is NOT a medical device. The PiCO Home device and mobile app is NOT intended to be used as a source of medical advice. You should always consult medical professionals to provide specific guidance in evaluating your medical needs.
Q. Where do the outdoor air quality and other environmental information like UV come from?
A. This information comes from governmental institutions such as the Korea Environment Corporation, from global big-data service providers.
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